A Retained HR Service Tailored to Your business

 Our retained HR service at Lightport Consultancy is designed to be fully adaptable to the unique requirements of your business. You can select:

• The specific services that meet your needs
• A tailored approach combining on-site and remote delivery
• The exact number of hours you require each month

For example, you may choose a service combination that provides on-site HR Support & Advice for your management team while also handling your HR Process Administration remotely, ensuring both efficiency and effectiveness.

Benefits of a Retained Agreement 

With a retained agreement, you receive the same excellent service as pay-as-you-go, along with several additional advantages:

• Assigned consultants who will become familiar with you and your business, culture, and approach
• Guaranteed response times, ensuring you always have expert support when necessary
• Discounted service rates, allowing you to access our top-notch services at a lower cost
• An included HR health check to ensure your HR practices are up to standard 

You Always Get What You Pay For! 

We recognise that business activity can fluctuate, with busier and quieter periods. Through our retained agreements, any service hours not utilised during quieter months can be carried forward to busier future months.

Regular Reviews 

To guarantee that the retained service remains in alignment with your business needs, we conduct reviews with you every few months. These reviews ensure you have the necessary services, the appropriate mix of delivery methods, and the correct number of service hours.

Commitment Terms 

We believe in the value and quality of our services, which is why we require a minimum 12-month contract, with the option to continue on a 1-month rolling basis thereafter. We are confident you will choose to stay with us because you value our service, not because you are obligated to do so.

Implementing the Retained Service 

The initial step to implementing your retained HR service with Lightport Consultancy is a discussion to identify your specific needs in terms of services, delivery, and the extent of support required. This conversation will be with the consultant who will lead the service delivery, allowing you to experience our professional yet approachable style firsthand.

Following this, we will provide you with a proposal, including fees and discounts, based on your specifications. You then decide what suits you best, leading to a straightforward agreement that outlines the services, delivery methods, and hours. Then, we're ready to start!